Data Trust & Security

NATURA Privacy Policy

Last updated: September 20, 2026

1. Our Core Privacy Commitment

NATURA operates on a strict user-data ownership model. Your health logs, cycle estimates, symptoms, beauty products, medications, and digital wardrobe photos are stored in user-isolated database partitions secured with Supabase Row Level Security (RLS). We never sell your personal data to third parties, advertisers, or data brokers.

2. What Information We Collect

Account Credentials:

Email address and secure authentication tokens via Supabase Auth.

Health & Rhythm Logs:

Cycle dates, symptoms, mood, sleep, and water intake explicitly entered by you.

Wardrobe & Media:

Clothing pictures uploaded to your private storage bucket and metadata (colors, materials).

Reminders & Schedule:

Medication times, appointments, and synced calendar events.

3. Lock-Screen Notification Privacy

To protect your discretion in public spaces, NATURA suppresses sensitive medical prescription names and diagnosis details on lock-screen push notifications. Reminders appear as calm, supportive check-ins (e.g., "Time for your scheduled wellness routine").

4. Your Data Rights & Deletion

You can request permanent deletion of your account and associated personal data directly within the app under Profile Settings → Delete Account. Confirmation initiates a verified multi-step removal of your authentication credentials, health logs, cycle entries, wardrobe photos, and reflections from our production database and cloud storage. If any technical step cannot complete successfully, the process halts safely to prevent unverified deletion, allowing retry or manual support resolution. If you cannot access the app, you may submit a deletion request via email to contact@naturayou.com with the subject line 'Account Deletion Request'. Please note that deleting your account does not automatically cancel third-party store subscriptions (such as Google Play or Apple App Store); those must be managed within your app store account settings.